Privacy Policy

Privacy Policy
Shūraku Co., Ltd. (hereinafter referred to as “the Company”) establishes the following Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of user information, including personal information, in the services provided by the Company (hereinafter referred to as “this Service”).

Article 1 (Information Collected)
The Company collects the following information:

  1. Personal Information

    • Name, phonetic transcription

    • Email address

    • Telephone number

    • Address (delivery address, billing address)

    • Date of birth

    • Payment information (credit card information, bank account number, etc.)
      ※ Some information may be directly obtained by payment service providers.

    • Identification document information (driver’s license, passport number, etc.)

  2. Usage History Information

    • Purchase and usage history within the service

    • Inquiry content

    • Browsing history on the Company’s website

    • IP address, browser type, operating system type, device identifier

    • Information collected through cookies or similar technologies

Article 2 (Information Collection Methods)
The Company collects information through the following methods:

  • User input (during registration, inquiries, or purchase procedures)

  • Email content provided when inquiries are made

  • Technical information automatically collected during service use (cookies, log files, etc.)

Article 3 (Purpose of Use)
The Company uses the collected information for the following purposes:

  • To provide, operate, maintain, and improve this Service

  • To deliver products, send invoices, and fulfill other transactions

  • To respond to inquiries from users

  • To provide notifications such as email newsletters, new product information, or campaign details (for marketing purposes)

  • To prevent and address violations of the Terms of Service

  • To analyze service usage and user trends, and to develop new services

  • To create statistical data in a form that cannot identify individuals

Article 4 (Provision of Personal Information to Third Parties)
The Company will not provide personal information to third parties except in the following cases:

  • When user consent has been obtained

  • When necessary to protect a person’s life, body, or property, and obtaining individual consent is difficult

  • When particularly necessary for improving public health or promoting the healthy development of children, and obtaining individual consent is difficult

  • Provision to Contractors: To achieve the purposes of use, the Company may outsource the handling of personal information in whole or in part to third parties (e.g., providing delivery information to shipping companies, payment information to payment processors, or information to system management contractors). In such cases, the Company will exercise appropriate supervision over the contractors.

  • Provision Due to Business Transfer: If the Company transfers all or part of its business, personal information may be transferred to the successor entity.

Article 5 (Data Security Management)
To prevent leakage, loss, or damage of personal information, the Company will implement necessary and appropriate security management measures and provide education and supervision to employees.

Article 6 (Use of Cookies)
The Company may use cookies to enhance service convenience and analyze usage. Cookies do not identify individuals. Users may refuse cookies through browser settings, but this may result in the inability to use some service functions.

Article 7 (Disclosure, Correction, Suspension of Use, etc., of Personal Information)
If a user requests disclosure, correction, addition, deletion, suspension of use, or cessation of provision to third parties (hereinafter referred to as “disclosure, etc.”) of their personal information, the Company will verify the individual’s identity through designated methods and respond promptly in accordance with the Personal Information Protection Act and other applicable laws.
Requests for disclosure, etc., should be directed to the contact point specified in “Article 9 (Contact Us)” below.

Article 8 (Revisions to the Privacy Policy)
The Company may revise this Policy as necessary. Revisions will be notified by publishing them on the Company’s website. If a user continues to use this Service after such publication, they will be deemed to have agreed to the revised Policy.

Article 9 (Contact Us)
For inquiries, opinions, questions, complaints, or requests regarding the disclosure, etc., of personal information related to this Policy, please contact the following:

[Shūraku Co., Ltd.]
Responsible Department: Personal Information Protection Manager
Email Address: tomo.pearl.2025@gmail.com
Telephone Number: 070-2668-3539 (Reception Hours: Weekdays 10:00–18:00)